Frequently asked questions

Here you can find all the questions you need answered

What type of printing do you offer?

We offer Sublimation, Digital Transfer, Screen Printing, and Embroidery.

Can you provide me with a digital preview sample of my LOGO before I place my order?

Following the placement of an order, we offer a mockup for review. We only move forward with printing the order after the mockup has been approved.

How do I deliver the file that has to be printed for a custom order?

While adding the print to the order, you can attach the file you want to print. Additionally,  you can send it as a reply to the order confirmation email.

How long do you keep our artwork files on your system?

We maintain the data from your artwork file for a year.

What about Screenprinting?

Screen printing involves making a stencil (which printers refer to as a "screen") and then applying layers of ink to the printing surface using that stencil. Each colour is applied with a different stencil, one at a time until the desired effect is achieved.

Screen-printed items have a minimum order quantity because of the additional materials and labour time required for this printing method.

If your print is the exact same as the last time you ordered with us, you won't have to pay for a new setup, but a half-setup fee, as long as your order is within a year of you purchasing from us initially.

What is sublimation printing?

Printing in black only on High-Vis Workwear is the most cost-effective way to get your logo or text printed onto the product. It creates clear and crisp designs that are wash-durable. However, it only works on products that are made using 100% Polyester, such as Safety Vests, High-Vis Polo shirts, Hi-vis jackets etc