Frequently asked questionsHere you can find all the questions you need answered
What payment methods do you accept?
You can make payments through credit cards or direct bank deposits and For GOVERNMENT DEPARTMENTS & SCHOOLS, payments may also be made via purchase orders.
How do we place an order using Purchase Order?
If you are a government department & school, you can select to place the order as a purchase order at the time of checkout. Once we receive the PO for your order, we will process and dispatch the order to you, along with a physical copy of your Invoice. Once your order has been delivered, we will email the payment details for the Invoice for your order.
How long does it take to get the payment confirmed?
If you pay for your order via Credit Card, then we receive the payment confirmation either the same day. Or the next business days.
For direct deposit orders (bank transfer), it takes 1-2 business days for the payment to be confirmed on our end.
How do I pay via Direct Bank Transfer?
At the time of checkout, please enter your details and on the Payments page, please select Direct Deposit. Once you place the order, you will receive an email from our system with the invoice for your order, along with our bank details for the transfer.
Who is "Wholesale Apparel Group"?
This is our trading name so charges on your credit or debit card will appear as "Wholesale Apparel Group". If you need to do check a charge or require an invoice for a transaction please let us know or login to your account and download the required invoice.
You will also see our trading name if you purchased items on our other sites: www.govests.com.au or www.wholesale-blank-tshirts.com.au.