Frequently asked questions

You can make payments through credit cards(visa, mastercard and amex) or direct bank deposits and For GOVERNMENT DEPARTMENTS & SCHOOLS, payments may also be made via purchase orders.

If you are a government department & school, you can select to place the order as a purchase order at the time of checkout. Once we receive the PO for your order, we will process and dispatch the order to you, along with a physical copy of your Invoice. Once your order has been delivered, we will email the payment details for the Invoice for your order.

If you pay for your order via Credit Card, then we receive the payment confirmation either the same day. Or the next business days.

For direct deposit orders (bank transfer), it takes 1-2 business days for the payment to be confirmed on our end.

At the time of checkout, please enter your details and on the Payments page, please select Direct Deposit. Once you place the order, you will receive an email from our system with the invoice for your order, along with our bank details for the transfer.

This is our trading name so charges on your credit or debit card will appear as "Wholesale Apparel Group" or "WHOLESALE APPAREL & WORKWEAR". If you need to do check a charge or require an invoice for a transaction please let us know or login to your account and download the required invoice.

You will also see our trading name if you purchased items on our other sites: www.govests.com.au or www.wholesale-blank-tshirts.com.au.

There are no fees or surcharges on any payment method

Yes, we accept Google Pay. To use Google Pay in checkout, choose the Google Pay card icon.

Yes, Apple pay is accepted. You can pay using Apple pay. We offer Apple Pay as a secure and private way to complete your purchases. Apple Pay is designed to be a simpler and more secure payment method than using your physical credit, debit, or prepaid cards on our website.

When you choose Apple Pay at checkout on www.workdepot.com.au, you benefit from security features built directly into your Apple device's hardware and software, safeguarding your transaction. To authorize payments, Apple Pay requires you to have a passcode set on your device and offers the option of using Face ID, Touch ID, or Optic ID for an added layer of security.

Importantly, Apple Pay is designed to protect your personal information. When you pay on www.workdepot.com.au using Apple Pay, Apple does not store or have access to your original credit, debit, or prepaid card numbers. Furthermore, Apple does not retain any transaction information from your purchases on our site that can be linked back to you. Your transactions remain confidential, occurring directly between you, Workdepot, and your bank or card issuer.